Breadcrumb
Customer Third Parties List
December 2025
Third party organisations with whom data is shared | Purpose |
|---|---|
Who provides hosting services, and who supports our internal IT infrastructure including our customer databases. | |
Algolia | Algolia Provides search functionality on our website, helping customers quickly find products and information. |
Partnerize | Who supports tracking on our website |
GBG | Who provides postcode look-up services |
Blue Yonder | Customers' Personal Data will be stored in Blue Yonder, which is our Warehouse Management System |
Evri (formerly Hermes) | To deliver parcels to our customers (NB Evri will also use your personal data to keep you up-to-date with information regarding your delivery) |
GLS | To deliver parcels to our customers (NB GLS will also use your personal data to keep you up-to-date with information regarding your delivery) |
Klarna | Data will be captured by our lending partners, dependent upon customer choice and selection. The relevant partner will then act as an independent Data Controller. |
Clearpay | Data will be captured by our lending partners, dependent upon customer choice and selection. The relevant partner will then act as an independent Data Controller. |
Adyen | For payments online, data will be shared with Adyen, our payment gateway provider. In processing this data, customer details will also be automatically checked for fraud prevention purposes |
Bloomreach | - Who help us send emails - Data is processed by Bloomreach, who facilitates the delivery of Push Notifications |
ZigZag Global | To enable customers to return parcels to us |
TrustPilot | Customer data will only be shared with our partners at TrustPilot if a customer chooses to submit a review, and thus consents to the data exchange |
Trusted shop | Customer data will only be shared with our partners at Trusted shop if a customer chooses to submit a review, and thus consents to the data exchange |
Falcon | Social media messages are held in a platform managed by Falcon |
Validity | To validate that email addresses are correct and up-to-date |
- To help customers with queries. Customers consent to these communications through the specific platforms. - To deliver advertising across social media | |
- To help Customers with queries. Customers consent to these communications through the specific platforms. - To deliver advertising across social media | |
Zendesk | To enable us to manage customer queries and complaints (USA) |