Customer Third Parties List

August 2025

Third party organisations with whom data is shared	Purpose
Google	Who provides hosting services, and who supports our internal IT infrastructure including our customer databases.
Algolia	Algolia Provides search functionality on our website, helping customers quickly find products and information.
Partnerize	Who supports tracking on our website
GBG	Who provides postcode look-up services
Blue Yonder	Customers' Personal Data will be stored in Blue Yonder, which is our Warehouse Management System
Evri (formerly Hermes)	To deliver parcels to our customers (NB Evri will also use your personal data to keep you up-to-date with information regarding your delivery)
Fastway	To deliver parcels to our customers (NB Fastway will also use your personal data to keep you up-to-date with information regarding your delivery)
Klarna	Data will be captured by our lending partners, dependent upon customer choice and selection. The relevant partner will then act as an independent Data Controller.
Clearpay	Data will be captured by our lending partners, dependent upon customer choice and selection. The relevant partner will then act as an independent Data Controller.
Adyen	For payments online, data will be shared with Adyen, our payment gateway provider. In processing this data, customer details will also be automatically checked for fraud prevention purposes
Bloomreach	Who help us send emails Data is processed by Bloomreach, who facilitates the delivery of Push Notifications
ZigZag Global	To enable customers to return parcels to us
TrustPilot	Customer data will only be shared with our partners at TrustPilot if a customer chooses to submit a review, and thus consents to the data exchange
Trusted shop	Customer data will only be shared with our partners at Trusted shop if a customer chooses to submit a review, and thus consents to the data exchange
Falcon	Social media messages are held in a platform managed by Falcon
Validity	To validate that email addresses are correct and up-to-date
Facebook	To help customers with queries. Customers consent to these communications through the specific platforms. To deliver advertising across social media
Instagram	To help Customers with queries. Customers consent to these communications through the specific platforms. To deliver advertising across social media
Zendesk	To enable us to manage customer queries and complaints (USA)

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Customer Third Parties List

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