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There are multiple ways you can get in contact with us. From dropping us an email to sending us a Tweet. Find your preferred way of contact below...
We will endeavour to respond to your email within 48 hours. (excluding public holidays)
For any questions please email: customerserviceseuro@mandmdirect.com
To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.
We will endeavour to respond to your email within 48 hours. (excluding public holidays)
Customer Service queries call +44 (0) 1568 61 83 53 †
Overseas customers call +44 (0) 1568 61 83 53 **
Our opening hours are
| Monday to Friday | 9am to 7pm |
| Saturday | 9am to 5pm |
| Sunday | 10am to 4pm |
| Public Holidays | 10am to 4pm |
Please note that on occasion calls may be recorded for training purposes.
† Calls to this number will be charged at your international rate.
Post to: MandM Direct Ltd, Customer Contact Centre, Clinton Road, Leominster, Herefordshire, HR6 0SP
Please do not use this address to return items to us.
Our returns address is: Returns Department, MandM Direct, Moreton Business Park, Moreton-on-Lugg, Hereford, HR4 8DS, United Kingdom
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Head over to our Facebook page to find our latest favourite styles, top picks and exclusive first looks before they land online.
Tell us @MandMDirect about your favourite trainers, send us a link to something on your wish list or even just say hi.
Have a query about a product or order? Our customer service team are on hand to help answer any questions you may have. Drop them a tweet @MandMDirect.
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