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We use cookies to give you the best customer experience on our site. To accept this, click any link on this page or continue to use the site. You can read more information on the MandM Direct cookie policy page.
Our website uses encrypted cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
| Type | Information |
| Strictly necessary cookies. | These are cookies that are required for the operation of our website. These include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of billing services. |
| Analytical / performance cookies |
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to identify issues with our site and improve the way our website works. |
| Functionality cookies |
These are used to recognise you when you return to our website. This enables us to personalise our content to you, greet you by name and remember your preferences (for example, your choice of language or region). |
| Targeting cookies |
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. |
| Re-marketing Cookies |
So you can easily "Like" or share our content, we have included sharing buttons on our websites for certain social media sites such as Facebook and Twitter. These cookies are set by the third-party social media sites to which they relate, including:
|
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) please note that some parts of this website may become inaccessible or not function properly.
| Type | Information |
| Strictly necessary cookies |
Duration: 12 Months Purpose: These are cookies that are required for the operation of our website. These include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of billing services. Examples:
|
| Analytical / performance cookies |
Duration: 12 Months Purpose: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to identify issues with our site and improve the way our website works. Examples: |
| Functionality cookies |
Duration: 12 Months Purpose: These are used to recognise you when you return to our website. This enables us to personalise our content to you, greet you by name and remember your preferences (for example, your choice of language or region). Examples: |
| Targeting and remarketing cookies |
Duration: 24 Months Purpose: These cookies record your visit to our website, the pages you have visited and the links you’ve followed. We’ll use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Examples: |
Please note that the exact names may change from time to time and there may be a slight delay in the table being updated. Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting remarketing cookies.
| Name | Type |
| BING | Targeting |
| Qubit | Analytical / Performance |
| Google Tag Manager | Essential |
| Social Media | |
| Social Media | |
| Google Adwords Remarketing | Targeting |
| Google Adwords Conversion | Analytical / Performance |
| Google Analytics | Analytical / Performance |
| Google Floodlight | Analytical / Performance |
| Feefo | Analytical / Performance |
| Redeye | Essential |
| Pingdom | Essential |
| Partnerize | Performance |
| Akamai | Essential |
| Smartly | Analytical / Performance |
You have the ability to accept or decline cookies by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details. You may also notice that some cookies that are not related to MandM Direct, and are in fact third party cookies. As we are unable to control these cookies, we would encourage you to look at the third-party’s website for more information about their cookies, you will find the links to the companies in the table above.
To manage cookies, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences. If you want more information each browser visit the sites below.
If you wish to manage your cookies direct with the companies find out more here:
In the event that MandM Direct is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
If any of the information that you’ve provided to us has changed, e.g. you change your email address, name or payment details, let us know by emailing customerservices@mandmdirect.com, or sending a letter to MandM Direct Limited, Customer Services Dept, Clinton Road, Leominster, Herefordshire, HR6 0SP, UK. If you have an account with us, you can edit your details by logging in to My Account.
We comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data. We maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services to you. We’d also like to send you information about special features of our website or any other service or products we think may be of interest to you. If you do not wish to receive any mailings, email unsubscribe@mandmdirect.com with your email address, customer number or name and address details.
Any changes to this cookies policy in the future will be posted on this page and we will take all measures necessary to communicate any changes to this cookies policy to you. Please check back frequently to see any updates or changes to this cookies policy.
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