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Contact Us


To help us to help you quickly please include as much information as possible in your email, in particular your customer number and/or order number where you have it.

We will endeavour to respond to your email within 48 hours. (excluding public holidays)

Customer Service queries call +44 (0) 1568 61 83 53 *

Our opening hours are

Monday to Friday 9am to 7pm
Saturday 9am to 5pm
Sunday 10am to 4pm
Public Holidays 10am to 4pm

Please note that on occasion calls may be recorded for training purposes.

*Calls to this number will be charged at your international rate.

Post to:
MandMDirect Ltd
Customer Contact Centre
Clinton Road

Please do not use this address to return items to us. Our returns address can be found here .

Christmas Returns

Christmas Returns